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ScyllaDB uses data replication, which means that a query is sent to a coordinator node sends the query to the replica nodes (the nodes that hold and persist the replicated data). The coordinator collects the replies and returns an answer. A query Consistency Level, determines the number of replicas that must reply before the coordinator returns an answer.
For example, if the data is replicated to 3 nodes (AKA replication factor 3) and the Consistency Level is quorum, the coordinator will wait for 2 replies before returning the answer.
When one or more nodes are down or unreachable, the Coordinator may fail with a Consistency Level Error because it cannot reach the required consistency level.